Shipping policy

Shipping Policy

 

Last Updated: 24 July 2026

 

Overview

Thank you for choosing Kgolo Digital™.

Kgolo Digital™ specialises in 100% digital products. As a result, we do not ship physical goods. All purchases are delivered electronically.

 

Digital Delivery

Once your payment has been successfully processed, your digital product will generally be available immediately through one or more of the following methods:

·       Instant download from the order confirmation page.

·       Download link sent to your email address.

·       Access through your customer account (where applicable).

Delivery times may vary slightly depending on payment processing times and internet connectivity.

 

Delivery Issues

If you do not receive your digital product within a reasonable time after completing your purchase, we recommend that you:

1.      Check your spam or junk email folder.

2.      Verify that the email address provided during checkout is correct.

3.      Log into your customer account to check your order history (if applicable).

4.      Contact our support team for assistance.

We will work to resolve any verified delivery issues as quickly as possible.

 

Technical Support

If you experience difficulties downloading or opening your purchased files, please contact us with:

·       Your full name

·       Order number

·       Email address used for the purchase

·       A brief description of the issue

Our team will investigate and provide the necessary support to ensure you receive your purchase.

 

Physical Shipping

Kgolo Digital™ does not sell or ship physical products unless explicitly stated on a product page.

Accordingly:

·       No shipping fees apply to digital products.

·       No courier or postal delivery is required.

·       No customs duties or import charges apply.

 

Contact Us

If you have any questions regarding delivery or need assistance accessing your purchase, please contact us:

Kgolo Digital™

📍 Business Address: Plot 35592, Block 8, Gaborone, Botswana

📧 Email: hello@kgolodigital.co.bw

💬 WhatsApp: +267 75 241 126

🌐 Website: www.kgolodigital.co.bw

 

Thank You

Thank you for choosing Kgolo Digital™.

We're committed to providing practical, professional digital solutions built specifically for Botswana. Our goal is to empower individuals, entrepreneurs and organisations with high-quality digital tools that help them build careers, grow businesses and achieve lasting success.

 

Building Careers. Growing Businesses.