Terms of service
Terms of Service
Last Updated: 24 July 2026
Overview
Welcome to Kgolo Digital™.
These Terms of Service ("Terms") govern your access to and use of the Kgolo Digital™ website, products and services. Throughout these Terms, the words "we", "us", "our" and "Kgolo Digital™" refer to Kgolo Digital™.
By accessing our website, creating an account, purchasing our products or using any of our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Refund Policy and any other policies published on our website.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. Eligibility
By using our website, you confirm that:
· You are at least 18 years of age or have permission from a parent or legal guardian.
· The information you provide is accurate and complete.
· You have the legal authority to enter into these Terms.
· You are authorised to use the payment method used for any purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2. Our Products & Services
Kgolo Digital™ develops and sells premium digital products and professional services, including but not limited to:
· Career development toolkits
· Business toolkits
· Tender preparation toolkits
· Funding application toolkits
· Templates
· Checklists
· Workbooks
· Digital planners
· Spreadsheets
· Educational resources
· Professional business services
Unless otherwise stated, all products are supplied as digital downloads.
No physical goods are shipped.
3. Orders & Payments
When you place an order, you are making an offer to purchase a product from Kgolo Digital™.
Orders are accepted only after successful payment has been processed.
We reserve the right to:
· Accept or decline any order.
· Cancel suspected fraudulent transactions.
· Correct pricing or product errors.
· Limit quantities available for purchase.
· Refuse service where misuse of our website or products is suspected.
You are responsible for ensuring your billing and payment information is accurate and up to date.
4. Digital Delivery
Our products are delivered electronically.
Following successful payment, your purchase will generally be available immediately through:
· Instant download
· Email download link
· Customer account access
If you experience difficulty accessing your purchase, please contact us and we will assist you as quickly as possible.
5. Pricing
All prices displayed on our website are in Botswana Pula (BWP) unless otherwise stated.
Prices may change without prior notice.
Price changes will not affect purchases that have already been completed.
6. Intellectual Property
All content available through Kgolo Digital™, including but not limited to:
· Product designs
· Toolkits
· Templates
· Guides
· Documents
· Workbooks
· Graphics
· Logos
· Icons
· Branding
· Website content
· Product descriptions
· Digital downloads
· Images
· Educational materials
is owned by or licensed to Kgolo Digital™ and is protected under applicable copyright, trademark and intellectual property laws.
All rights not expressly granted are reserved.
7. Licence to Use Our Products
When you purchase a Kgolo Digital™ product, you are purchasing a non-exclusive, non-transferable and revocable licence to use that product for your own personal or internal business purposes.
Ownership of all intellectual property remains with Kgolo Digital™.
Unless we provide prior written permission, you may not:
· Resell any product.
· Redistribute purchased files.
· Share download links.
· Upload our products to websites or cloud storage for public access.
· Copy products for commercial distribution.
· Create competing products using our content.
· Remove copyright or branding notices.
· Claim any Kgolo Digital™ product as your own work.
Unauthorised copying, sharing or distribution may result in termination of your licence and legal action where appropriate.
8. Acceptable Use
You agree to use our website and products only for lawful purposes.
You must not:
· Attempt to interfere with the operation or security of the website.
· Upload malicious software or viruses.
· Attempt to gain unauthorised access to our systems.
· Use our products in any unlawful manner.
· Impersonate another person.
· Misrepresent your identity or payment information.
We reserve the right to suspend or terminate access where misuse is identified.
9. Product Information
We strive to ensure that all product descriptions, images and information are accurate.
However:
· Colours may vary depending on your screen or device.
· Product images are for illustration purposes.
· We may improve, update or modify products without prior notice.
· We do not guarantee that every product will meet every customer's individual expectations.
10. Third-Party Services
Our website may contain links to third-party websites, payment providers or external services.
These services operate independently from Kgolo Digital™.
We are not responsible for the content, privacy practices or services provided by third parties.
11. Disclaimer
Kgolo Digital™ products are designed to provide practical guidance, professional templates and educational resources.
While every effort has been made to ensure quality and accuracy, we do not guarantee:
· Employment opportunities.
· Interview invitations.
· Business growth.
· Tender awards.
· Funding approval.
· Financial success.
· Any specific personal or commercial outcome.
Success depends on many factors beyond our control, including your individual circumstances, qualifications, effort, market conditions and decisions made by employers, clients, funding institutions or other third parties.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Kgolo Digital™ shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:
· Use of our website.
· Use of our products.
· Inability to download purchased files.
· Loss of profits.
· Loss of business opportunities.
· Data loss.
· Service interruptions.
· Third-party failures.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.
13. Return & Refund Policy
All purchases are subject to our Return & Refund Policy.
Please review that policy before completing your purchase.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.
15. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this page together with the date it was last updated.
Your continued use of our website after any changes constitutes acceptance of the revised Terms.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Botswana.
Any dispute arising from these Terms or the use of our website, products or services shall be subject to the exclusive jurisdiction of the courts of Botswana.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Kgolo Digital™
📍 Business Address: Plot 35592, Block 8, Gaborone, Botswana
📧 Email: hello@kgolodigital.co.bw
💬 WhatsApp: +267 75 241 126
🌐 Website: www.kgolodigital.co.bw
Thank You
Thank you for choosing Kgolo Digital™.
We're committed to providing practical, professional digital solutions built specifically for Botswana. Our goal is to empower individuals, entrepreneurs and organisations with high-quality digital tools that help them build careers, grow businesses and achieve lasting success.
Building Careers. Growing Businesses.